Our content standards
Editorial Policy
Information about addiction and rehabilitation should help people ask better questions, understand their options and seek appropriate support.
This policy sets out the standards for content published by Second New Life Pathway Private Limited.
1. Purpose and scope
Our website provides general information about alcohol and drug use, rehabilitation, recovery support and practical questions families may have when considering care in India. This policy applies to educational articles, service information and location pages.
Educational information cannot assess an individual’s health or replace a consultation. Diagnosis, prescribing and treatment decisions belong to appropriately qualified healthcare professionals.
For urgent situations: this website and its enquiry channels are not emergency services. If someone is in immediate danger or seriously unwell, seek emergency medical help rather than waiting for a website response.
2. Sources and evidence
Health-related claims should be supported by relevant, traceable sources. Our source-selection standards give preference to:
- Public health authorities and recognised clinical guidance.
- Peer-reviewed research, with attention to study quality and limitations.
- Established medical institutions and professional organisations.
- Official sources for India-specific service or regulatory information.
A recent publication is not automatically stronger evidence. Writers should consider the research design, relevance and wider body of evidence, and explain uncertainty where findings are limited or conflicting. References should support the specific claim beside them.
3. Writing and medical review
Our editorial standards call for clear structure, accurate source attribution and a check that headings reflect the information beneath them. Clinical claims require particular care and should receive review by a suitably qualified professional before publication.
A page should be labelled “medically reviewed” only when that review has actually taken place. The label should identify the reviewer, relevant qualifications and review date. An author’s name, an editorial check or a recent update date is not evidence of medical review.
Where a page has no medical-review attribution, readers should not assume it has been reviewed by a clinician. Content must not offer personalised diagnoses, medication changes or guarantees of recovery.
4. Respectful, understandable language
People deserve to be described with dignity. Our content should avoid blame, shame and labels that reduce someone to a condition. Medical terms should be explained in everyday language.
Headlines should communicate the subject accurately without fear-based promises or sensational claims. Personal experiences may illustrate a perspective, but they do not establish a treatment’s effectiveness or predict another person’s outcome.
5. Partners and transparency
Second New Life works with partner rehab centres. Mentioning a centre does not mean that Second New Life owns or operates it, or that its services will suit every person.
Any sponsorship, paid placement or referral relationship relevant to a recommendation should be clearly disclosed alongside that content. Commercial relationships should not determine medical claims or remove relevant limitations.
Centre descriptions should distinguish confirmed services from information that requires direct verification. Readers should confirm availability, staff qualifications, costs and care arrangements with the provider before making a decision.
6. Originality and AI-assisted work
Content should be written in original language, with credit for quoted material and the sources of substantive claims. Rewording another website does not replace independent source checking.
If AI tools assist with planning, drafting or editing, a human editor remains responsible for checking the final content and its references. AI output must not be treated as clinical evidence, used to invent credentials or citations, or presented as a real patient’s experience.
Identifiable patient stories, photographs and testimonials require appropriate permission. Illustrative examples should be clearly identified as examples.
7. Updates and corrections
Content should be reconsidered when reliable new evidence, changed service information or a credible error report affects its accuracy. An updated date should reflect a substantive check or change, not a cosmetic edit made to imply freshness.
Reported concerns should be checked against the original wording and relevant evidence. Confirmed errors should be corrected; material corrections should include a note explaining what changed. Content that cannot be supported should be revised or removed.
Help us improve
Report an error or raise a concern
Send the page URL, the sentence or section involved, and a short explanation. Include a reliable supporting source if you have one. Please avoid sending private medical records with editorial feedback.
Email: contact@secondnewlife.com
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