Privacy Policy
Second New Life is dedicated to respecting your privacy and your personal information. We take responsibility for your privacy, and the security of your information or data about you is more important. Accessibility & transparency are more crucial to us. We would like to explain what personal information data we collect & how we use or share it. We will also explain how we store and protect personal information and how Second New Life processes personal information. We may also collect your data from other partners for code-sharing purposes.
Please read this privacy policy carefully to understand our vision for using your personal information.
Information You Provide Us
We collect both personal information & non-personal data when you use our site. This may include:
Personal Information You Provide
- Contact Details (e.g., name, phone number, & email address)
- Health Related Information (when voluntarily submitted via contact forms or intake questionnaires)
- Emergency Contact Information
- Insurance Details, when applicable
- Other Information you choose to provide (e.g., messages, inquiries, feedback)
Automatically Collected Information
- Device & Usage Data (e.g., IP Address, browser type, page visited)
- Cookies & Tracking Technology
How We Use Your Personal Information
We use your information for various purposes, including:
- Making your experience unique or allowing us to deliver the most interesting content and product for you.
- To respond to your inquiries & provide requested services.
- To improve our website to serve you better.
- To communicate with you about services, programs, or updates
- To protect against fraud, unauthorized access, or illegal activities
Cookies & Tracking Technologies
We use cookies or similar technologies to enhance your experience and the overall experience of our site. You can manage the use of cookies at the browser, but if you choose to disable cookies, it may limit your use of some features or functions on our service or website.
Cookies are a small part of information that a website can store on your computer through your web browser. At the time you open our web applications, a small computer file is downloaded to your device. We use cookies only to maintain your user session & provide better website services.
Our website, Second New Life, utilizes three types of cookies: Session cookies, Preference cookies, Security cookies, and Advertising cookies.
- Session Cookies: We use Session Cookies to operate our services for user information for a single browsing session.
- Preference Cookies: We use Preference Cookies to remember your preferences & various settings.
- Security Cookies: We use security cookies for security purposes
- Advertising Cookies: Advertising cookies are used to serve you with advertisements that may be relevant to you & your interests.
You also choose to disable cookies through your browser settings. If cookies are disabled, some features of our site do not work properly.
How do We Protect Visitor Information?
We execute a variety of security assessments to ensure the safety of your personal information when you enter, submit, or give permissions. We automatically access your personal information. Our website is scanned and updated regularly for Security flaws or known risks in order to make your visit to our site as safe as possible. We use regular website scanning for better protection.
Your Rights & Choices for Your Personal Information
You have the right to access or correct your personal information that we store. You may also have the right to request that we remove your data, constrain its processing, or transfer it to a different organization or as well as the right to withdraw permission.
In a specific condition, you have the following rights regarding your personal information:
- To access & receive a copy of the personal data we hold about you.
- To rectify any personal data held about you that is inaccurate.
- To request the deletion of personal data held about you.
- To request disclosure of what personal data we collect, use, disclose, or sell.
- Request to transfer your data to another provider.
Thank you for trusting Second New Life.
We are dedicated to protect your privacy as we support you on your journey to recovery.